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Marc Allington
Marc Allington
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At an AI investor day in Bonn, Deutsche Telekom set a goal of €2.5 billion in indirect cost savings from AI and automation by 2030, measured against 2023. It is applying AI across customer service, network operations, software development and administration, and says over 100,000 staff have had AI training. It is a concrete example of a large European firm putting numbers on enterprise AI returns.