A written parliamentary answer from digital government minister Stephanie Peacock, reported by Public Technology, says the GOV.UK Chat tool in the GOV.UK App has averaged more than 7,000 users a month since wide launch in May. About 6.4 per cent of app users have tried it. It is built on Anthropic's Claude model, is still described as early beta, and has no separate development cost figure. For public sector teams, it gives a measured sense of adoption for a citizen-facing assistant.
